Frequently Asked Questions
Spark Math FAQ
Q. Who is VISPARK?
A. VISPARK is a global online education service dedicated to improving children's learning experiences, helping them achieve excellence. VISPARK is part of Spark Education Group, which includes programs that have attracted over 500,000 students ages 3-15 worldwide in over 100 countries. Our other programs include Allschool, Classpodand Houhua Siwei.
Q. What makes Spark Math Different?
A. Our technology, curriculum and our dedicated experienced teachers — not tutors — set us apart from other spark math program. Our app-based platform is designed to enable personalized learning, direct interaction with teachers and other students. Our curriculum is based on the proven Singapore Math method, combining technology with the proven CPA approach (Concrete -> Pictorial -> Abstract). Spark Math uses videos and animations to help visualize math concepts and help students retain even difficult, abstract concepts through games, puzzles, stories & more.
Q. How does Spark Math work with traditional classroom learning?
A. Spark Math works around you and your child's busy schedule. Families can schedule their classes at times that work for them. The Spark Math curriculum is aligned with US Common Core State Standards and can help students prepare for what they will learn in school as well as re-enforce classroom learning in a slightly different format.
Q. Can I use Spark Math as our home school math program?
A. Absolutely! Our teachers are excited to work with children at all stages of their math learning and are well equipped to be the primary source of math education.
Q. What makes Spark Math teachers different?
A. At Spark Math we use qualified teachers, not tutors. All of our teachers have previous classroom teaching experience with math expertise in math coaching and advanced math studies. Our teachers are dedicated to your child, their classmates, and the potential for excellence in all of them.
Q. How do teachers interact with students?
A. In small, live, 6:1 classes, teachers and students build strong relationships as they conduct group discussions and learn together. While the students are working individually, the teacher can see and interact privately through our unique technology to help guide and direct them as needed. Students will also receive personalized feedback from teachers on their assignments and video presentations.
Q. What is gamified learning?
A. Gamified learning uses fun and engaging games and puzzles as a highly effective teaching method to allow your child to not just enjoy math, but also be able to visualize and thoroughly comprehend the advanced concepts that they are learning.
Q. Is Spark Math right for my child?
A. Spark Math is designed for students from level 1-5, and families who want to build strong foundational math skills to help their children excel. The program has proven to accelerate mathematical fluency, increase interest in learning math, and self-confidence.
Q. How do I know that my child is in the right class?
A. Your child will go through an assessment prior to their first class to ensure that they are placed in the right class. If it's determined that the class they're in isn't the right fit (they are either ahead of the curriculum or would be better suited in a lower level curriculum), the teacher will be able to assist with feedback and get your child where they need to be to achieve their very best.
Q. Is Spark Math a remedial program?
A. Whether your child is looking for some additional help or additional challenge in math, Spark Math's tech-enabled program can be tailored to each student's needs. Our Education Consultants can help you find the right fit for your child and help them succeed.
Q. Do you have math competition prep classes?
A. Yes! Interested in getting head start to AMC-8, or want to participate in Caribou, MathLeague, Kangaroo Math, or any other math competitions? We have an entire program designed around math competitions and math mastery to prepare your child for advanced placements, gifted and talented programs and both US and International math competitions.
Q. What other resources are provided?
A. In addition to regular classes with our certified teachers in real-time classes, we help students develop lifelong learning habits. Our classes begin with a preview segment in the VISPARK Student App to introduce students to the topic they are exploring in class. After each class, there is a summary, and practice challenges to reinforce the skills students have learned. In addition, the Spark Math Textbook, Intensive Workbook, and Daily Calculation Practice workbook, are also accessible and downloadable from the VISPARK App. For Kindergarten students on a quarterly, semi-annual, or yearly subscription, we also provide these workbooks and other learning tools in a resource package, shipped directly to their home.
Q. How can I learn more about the Spark Math programs?
Payment and technology
Q. How much does it cost?
A. Please contact our course consultants for detailed information.
Q. What payment methods can I use?
A. We accept all major credit cards: Visa, MasterCard, American Express, and PayPal.
Q. What is the cancellation policy?
A. You may cancel Course Package Subscription at any time through your personal account management page. - See our detailed termination policy.
Q. How do I register my child for Spark Math programs?
You can subscribe to the Spark Math programs via the links below:
Q. What are the technology requirements for online classes?
A. Students must have access to reliable high-speed internet and a compatible tablet or computer with camera capabilities. For more details on the qualifications of your network and/or device, you may contact one of our consultants. Have more questions not listed above? Email our customer service and we'll be happy to help answer any additional questions you may have.
